Shipping

SHIPPING

  • We provide FREE SHIPPING worldwide.
  • We ship WORLDWIDE  except for countries excluded below via SingPost Global Registered Airmail.
  • Items are sent out within 2 business day upon receipt of payment. Delivery usually takes about 7-14 business days to reach most parts of the world.
  • Late deliveries can be expected sometimes due to custom hold-ups. We register all our items and you can request the tracking information from sales@crystalfengshui.net
  • Refunds or replacements will only be given out if the postal service determines it as a lost or untraceable item. 
  • All air parcel mail are subject to customs clearance, local delivery practice in destination country. Delays can result from this at destination country. In such cases, it may require additional time for actual delivery to be made to your address.
  • Custom duties are not included in the shipping cost and are the responsibility of the buyer.

Please contact us via e-mail to arrange for faster shipping service (2-4 days) if you require it. In which case, the shipping charges will be borne by the buyer.

Please note that we DO NOT ship to :

Africa, Central America and Caribbean, China, Middle East, South America, Bermuda, Greenland, Mexico, Saint Pierre and Miquelon, Russian Federation, Albania, Andorra, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Republic of, Cyprus, Czech Republic, Estonia, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Lithuania, Macedonia, Malta, Moldova, Montenegro, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Ukraine, Cambodia, Laos, Philippines, Vietnam, Afghanistan, Armenia, Azerbaijan Republic, Bangladesh, Bhutan, Georgia, Kazakhstan, Kyrgyzstan, Maldives, Mongolia, Nepal, Pakistan, Tajikistan, Turkmenistan, Uzbekistan, American Samoa, Cook Islands, Fiji, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Palau, Papua New Guinea, Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis and Futuna, Western Samoa.

Please do not purchase any item if you are from these countries.